Privacy Policy

Effective Date: 12/12/2024

NEFCO’s Extranet 3

(“the App”) is committed to protecting your privacy. This Privacy Policy outlines how your information is collected, used, and shared when you use the App.

Information We Collect

The App may collect:
Personal Information

Name, email address, and phone number, if voluntarily provided.

Usage Data

Non-identifiable information such as app usage statistics and crash reports to improve performance.

Location Data

If permitted, location data may be used to enhance functionality.

How We Use Your Information

We use your information to:
Provide and improve app functionality.
Respond to inquiries or support requests.
Comply with legal requirements.
Track and report relevant work for NEFCO’s clients.

Information Sharing

We do not sell, trade, or share your personal information with third parties except:
With your consent.
To comply with legal obligations or protect our rights.

Security

We implement reasonable measures to protect your data. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Users of the App are by default required to utilize the MultiFactor Authentication feature of the application unless an exception is assessed and granted.

Contact Us

If you have any questions or concerns, please contact NEFCO Fire Investigations at 800-675-8500 or email us at services@nefco.net.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please review it for changes. Your continued use of the App signifies acceptance of any modifications. (edited)

LOCATE AN ANALYST

NEFCO has over 150 origin and cause experts throughout our nationwide coverage area. The experience of our court-qualified expert witnesses is helpful for subrogation, arson, and liability cases. Explore NEFCO's interactive map to locate an analyst near you.

SUBMIT AN ASSIGNMENT

Have you recently undergone a loss due to a fire accident? Let one of our origin and cause experts investigate the scene. Get started right away and submit an assignment today. A NEFCO court qualified analyst will contact you shortly.

THE INSTITUTE OF FIRE SCIENCE™ (TIFS)

TIFS provides classroom and hands-on instruction, including live burn exercises, to all fire investigators from the beginner to the seasoned veteran. For more information please visit TIFS website.